How To Set Up a Conference Call

The 9204 and 9204G IP phones provide the ability to set up conferences between three parties (3-way
conferences) or four parties (4-way conferences). To connect a 4-way conference, the system requires
at least three Call Appearance PFKs. The PFK flashes green while making conference call connections and is solid green during the conference call.

Note: If using the Call Assistant recording feature, the PFKs flash red and green.

To connect a conference call:

1. Connect to the first person for the conference call. Press the CONF button.
2. Press another Call Appearance PFK and dial the number of the second person for the conference call.
3. Press the CONF button. All three callers join in the conference. The CONF button illuminates solid green.

To add another person to the conference, repeat steps 1 through 4. All four callers are now able
to conference. The CONF button illuminates solid red. One party may hang up to exit the conference; the remaining two parties continue to be connected.

To have a private conversation with one of the parties, split the conference:

1. Use the phone UP / DOWN scroll keys, and select the Call Appearance PFK of the person.
2. Press the HOLD button. The display indicates the two parties involved in the conference
3. The Call Appearance PFK for the person on hold flashes.Talk privately to the remaining party.
4. To have the person re-join the conference, press CONF, then select the flashing Call Appearance PFK. The three-way conference becomes re-established.