How to Record an Auto Attendant Greeting

1. Dial the Message Center (Messages button or *404).
2. Log in using the assigned extension and PIN code.
3. Press 9 to manage greetings, and then press 1 to manage Auto Attendant greetings.
4. Press the number corresponding to the Auto Attendant:
   1 = Auto Attendant 431 4 = Auto Attendant 434 7 = Auto Attendant 437
   2 = Auto Attendant 432 5 = Auto Attendant 435 8 = Auto Attendant 438
   3 = Auto Attendant 433 6 = Auto Attendant 436 9 = Auto Attendant 439
5. Press 1 to manage the greetings for the selected Auto Attendant.
   a. Enter the number 0 of the greeting to record.
   b. Press 2 to record a new greeting.
   c. Record the new greeting and press ‘#’ when complete.
   d. Press 1 to save the greeting.
6. Press 1 to record additional greetings or press # to go to the previous menu to manage other Auto Attendants.
7. Press 2 to manage the custom message for the Auto Attendant.

Greeting Sample Script

Greeting 0 - (Open)

Welcome to <your company name>, your best source for <product>.
Dial 1 for store hours and directions. Dial 2 for Sales. Dial 3 for Service. Dial 0 to reach the operator.

Greeting 1 - (Closed)

Welcome to <your company name>, your best source for <product>. We are currently closed, but we will reopen at <opening time>. Our hours are <hours of operation>. If you know your party’s extension, you may dial it now. You may also leave a message in our general mailbox at extension <number>.

Custom - <Your company name> is the premier provider of <products>. We specialize in <specialty>. Our latest product is...